Further details to be announced closer to the time of the event

• What are the blind-spots and how to “manage” them
• Common ad spend wasters and how to prevent them
• Advanced tips to successfully advertise on Amazon and eBay
• How to safely expand your investment for the best return
• Harness advertising data to optimise listing organic performance”

This panel discussion, led by Andrew Rowson, will explore why data is the foundation for embracing the customer journey, what the main marketplaces require, the tools at your disposal to optimise marketplaces search and what you should be doing next.

How the death of the cookie and an even greater focus on brands and sellers has reinvigorated advertising solutions on eBay. From richer targeting solutions and access to more powerful insights to advertising placements reserved solely for sellers, eBay reveals what’s coming next

Further details to be announced closer to the time of the event

• How are retailers investing in customer service?
• How to turn delivery issues into 5-star reviews
• What are the different types of delivery problems?
• What do consumers want from delivery?
• Learnings from proactive vs reactive customer service

In this Session, Sreenath Reddy from Intentwise will share a recipe for success with Sponsored Ads.

In this interview between Chris Dawson of Tamebay and Tony Kyberd of ecommotors and Volo, we’ll present very recent research into the barriers to long term ecommerce growth during what is an increasingly uncertain and turbulent era. We’ll talk about ecommerce priorities, what we’ve seen work well and what a success plan looks like.

In this interview between Chris Dawson of Tamebay and Tony Kyberd of ecommotors and Volo, we’ll present very recent research into the barriers to long term ecommerce growth during what is an increasingly uncertain and turbulent era. We’ll talk about ecommerce priorities, what we’ve seen work well and what a success plan looks like.

In this Session, Sreenath Reddy from Intentwise will share a recipe for success with Sponsored Ads.

In this interview Chris Dawson of Tamebay and Andrew Rowson of ecommotors and E-Motive discuss what brand control really means, how it works on the key marketplaces, the benefits that follow and how to make it happen for your business.

Coded coupons for your shop are coming on eBay this Spring. We’ll present the new tool and how you can use it to drive buyers back to your listings to build repeat customers and your online brand. Q&A welcome at the end.

• Help Brands create a diplomatic approach to D2C
• Identify mutually beneficial partnership opportunities for Brands and Retailers
• Enable Brands to create a holistic foundation in their go to market strategy

This panel discussion will provide an overview of the Wish platform, and why now is the ideal time to start selling on our global marketplace. The session will highlight:
Key figures and stats about Wish
What makes Wish unique among online marketplaces
Why Wish is a must-have marketplace for any European seller
What sells well on Wish, and how Wish is ideal for branded and high AOV orders
How to see your best success on Wish
How Wish can partner with you to maximize growth on our platform

Come play and learn about the world of Amazon and test your knowledge in the Amazon Seller Trivia by GETIDA. Participants of the live trivia will enter a chance to win $500 USD. The live trivia will also include some educational content for Amazon sellers about how to minimize Amazon selling costs, and boost overall profit. This makes it a sure win-win proposition for the participants of this unique live event.

If you don’t sell your products on marketplaces then someone else will, is one argument for building a presence on Amazon. Of course, the reality is more complex, but it’s clear that brand protection is one factor to consider. Amazon marketplace seller Pattern will be joined by some of the consumer brands it partners with, to explain their approach to brand protection and other reasons that the marketplace is being elevated within their channel mix.

Insights will include exclusive shopper research findings from the UK and Germany, how to define the role of marketplaces for your brand to maximise incremental sales, the importance of continual listings management and Brand Registry for Amazon, marketplace exclusives and other tactics to prevent cannibalisation of other channels, and Selective Distribution and enforcement against marketplace Sellers who damage your brand.

StockX started out as an online platform for sneakers and in just five years’ time, has grown into the leading e-commerce marketplace for authentic current culture products, including sneakers, apparel, accessories, electronics, and collectibles. So what’s fueling the current culture resale market? Catch StockX GM & VP of Europe, Olivier Van Calster as he shares best practices for reaching next gen consumers and explains how to make the most of the StockX platform.

Getting delivery right for international customers is not a ‘one size fits all’ approach. GFS are experts in UK and International delivery and have brought together some of their carrier partners to give expert insights into the customer delivery preferences and nuances of key markets. Join this masterclass to understand what it takes to have a winning delivery strategy for each of the core e-commerce regions – USA, Europe, Far East and Asia and, UK.

Join this masterclass to get first-hand delivery expertise and consumer insights across these regions from GFS and their carrier partners:

• Hermes – Rosalind Hunt, Director of E-Commerce
• UKP Worldwide – Guy Cliffe, Managing Director
• Linex Solutions – Natashia L. Redfern, Managing Director
• DHL – Thomas Martin, Vice President of Sales

Already on Tmall Global and not seeing the success you were promised? Thinking about launching and want to understand what’s required? Join Pattern’s session that will explain both the strategy and tactics you’ll need to employ to build a healthy P&L for your Tmall Global business.

Pattern is a China Trade Partner for brands including Skechers and Thorne. We’ll share real data and insights into how we get results for the brands we partner with, including case studies on Tmall Global launch campaigns, off-platform demand generation techniques, the impact of Livestreaming and Tmall’s social selling platform Weitao, KOLs and other demand-generating partnerships, building a pricing and promotions strategy to maximise your 11.11 sales.

We’ll explain the full costs of trading on Tmall Global, marketing spend and channels required to build your customer base, and how to work with your Trade Partner to take a data-driven approach to trading.

Marketplaces, domestic and international, each have their own requirements. These requirements change so often that it can be daunting to sellers, regardless of the amount of experience they have.
In this session, you will learn how to understand what it is that marketplaces actually want from you, why you should provide as much information as possible about your products, and how to do this in an efficient way when selling on multiple marketplaces

Pattern is the authorised Amazon seller for brands such as Adidas, Reebok and KONG in the Middle East. In this session, David will explain how brands can launch and optimise their performance on Amazon and Noon in the UAE and Saudi Arabia to convert the region’s affluent customer base.

Join the session to understand the domestic and cross-border models for selling into the region, how to create great listings for Amazon and Noon, and the marketing techniques that will drive traffic to those listings.
He will also cover how to protect your brand in the face of activity from unauthorised grey market sellers, and future growth opportunities; such as the expansion of Amazon to the rest of the region.

Cdiscount is the French leader of e-commerce with more than 24 million unique visitors per month, and 10 million active customers including 2 million loyal customers.
We propose an infinite offer with a wide range of products in all categories like high tech, household appliances, sport equipment, garden equipment, and Home decoration.
Cdiscount hosts its marketplace where more than 13,000 sellers offer more than 100 million products. The site offers the possibility of fast and flexible home delivery in France, Belgium, Germany, Italy, Spain, Luxembourg, the Netherlands, Austria, Ireland, and Portugal or collection from one of our thousands of pickup points in France.

The opportunities for cross-border eCommerce have never been greater – but so are the compliance challenges. This masterclass will show merchants, marketplaces and others involved in international eCommerce, what good looks like and how to nail it.

Embrace diversity! By selling on many digital channels, you increase your market presence, minimise risk and maximise profits. The easiest and most effective way to serve these channels is to manage content, stock and prices with plentymarkets. Jonny Hofberger shows how you can make life easier for yourself by serving over 50 marketplaces, online shops and POS with a single software.

2020 has led to a significant e-commerce boost. With the explosive growth of e-commerce and increased competitiveness, online sellers are now looking for further growth opportunities this year. We will address the marketplace trends in 2021 and opportunities to help online sellers scale their business internationally.

Access to working capital and fast payment solutions are critical for any scaling business, especially when selling internationally.

In this session, you will learn how to identify when financing makes sense for your business and the different solutions that are available to you. In addition, we will explore how using cross-border collection accounts and local currency payments will help protect your profit margins as you sell across different regions.

Organizations must evolve their business models toward ecosystem synergies and network effects to effectively compete in digitally-centric markets.
In this session, you’ll gain a deep understanding of the key items to address as you plan and launch your online marketplace; how to make the most of your marketplace launch; and how to position your marketplace for ongoing success.

Linnworks CEO, Callum Campbell, Cas Paton, CEO OnBuy.com and Nadia Barmada, Content & Growth, Strategist, Linnworks give an overview of the future of marketplaces and why a Total Commerce approach to ecommerce will drive success, sales growth and help you scale up and capture more revenue opportunities in the new, effortless economy.

Rick will be joined by Ben Sestig of Catawiki as they walk through real working business examples of how a marketplace can handle the upcoming obligations.
Many countries globally are moving the burden of VAT & Sales Tax compliance from the marketplace seller to the marketplace operator. This session will provide you with the essential information you need as we dive into global ecommerce trends driven by marketplaces & correlating tax obligations facing marketplace operators of all sizes.

With the new EU ecommerce VAT Package just around the corner, these new sweeping reforms will have a significant & direct impact on how online marketplaces manages indirect taxes the EU. Join our session as we cover the key considerations’ a marketplace should make to comply with these changes and other global tax obligations whilst ensuring a great seller & buyer experience is at the heart of your business.

Olsam will share best practices around goal setting, planning, mistakes and key valuation drivers so you can achieve the best possible exit when you sell your Amazon business.

Learn from the Master how Google Campaigns can grow your business: We are super excited to welcome guest speaker Jeroen Rutten, Strategic Partner Manager at Google, who will share his insider knowledge of tips and tricks to get your products in front of ready-to-buy shoppers whether they’re at home, on mobile or in the shop. Learn how your business can “Be Found, Be Relevant, Be Efficient and Be Appreciated” with eDesk and Google.

Learn from the Master how Google Campaigns can grow your business: We are super excited to welcome guest speaker Jeroen Rutten, Strategic Partner Manager at Google, who will share his insider knowledge of tips and tricks to get your products in front of ready-to-buy shoppers whether they’re at home, on mobile or in the shop. Learn how your business can “Be Found, Be Relevant, Be Efficient and Be Appreciated” with eDesk and Google.

To discuss the pros/cons of self-fulfil and needing a bigger warehouse Amazon, FBA and using a fulfilment partner both at home and abroad

As the acceleration of ecommerce shows no signs of slowing down, Martin Bysh CEO & Founder of multichannel fulfilment provider Huboo shares his expert insight on the importance of adopting a smart strategy to fulfilment and how outsourcing can help ecommerce businesses thrive both at home and abroad.

As we come out of lockdown and bricks and mortar stores reopen, it is becoming apparent that our shopping habits have changed forever. Whilst undoubtedly some consumers will be delighted to get back to the high street, for many the move online is a permanent change to their shopping habits, offering a real opportunity for manufacturers, brands and retailers alike.
Whilst many quickly pivoted their operations when the pandemic hit, ramping up their online presence with new or additional marketplace listings, many did so with no long term strategy in mind. So what’s next? In this session we will run through a pandemic ecommerce exit strategy to ensure you maximise your digital transformation journey as we come out of lockdown.